How can digital tools help us celebrate and thank volunteers? Volunteer reward and recognition was the theme of our September Community of Practice (CoP) session.
Volunteer managers, digital specialists, and platform providers came together to share ideas and explore what’s possible.
Co-hosted by Gethyn Williams, Ruth Leonard, and Chris Martin, the event featured thought-provoking contributions from:
- David Maxwell, Volunteer Glasgow
- Rachel Gegeshidze, Tempo Time Credits
- Laura Harmer, Tickets for Good
- Kim Donahue, Consultant

Key Takeaways
- Rewards that build community: We heard how initiatives like Tempo Time Credits and Tickets for Good are offering volunteers access to meaningful experiences as a genuine “thank you,” not a financial transaction.
- Piloting new approaches: Volunteer Glasgow is exploring how Time Credits could encourage more people to get involved in volunteering in Scotland.
- Accessibility matters: Research from Kim Donahue highlighted the importance of making digital volunteering inclusive for disabled adults – from auditing platforms for accessibility to co-designing solutions with volunteers themselves.
Why It Matters
The session made it clear that recognition isn’t one-size-fits-all. Done well, it strengthens communities, supports well-being, and helps people see the real value of what they contribute.
Stay tuned for our next session in January, all about AI. And remember, you can access the more detailed roundup from this event, and all our past events, by becoming a member of the Community for free.

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